Definitions and interpretation
collectively all information that you submit to UKSUA Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws
any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
the General Data Protection Regulation (EU) 2016/679;
UKSUA Limited, or us
UKSUA Limited, a company incorporated in England and Wales with registered number +44 2000 020 221 whose registered office is at 23 Spring Grove, London, W4 3NH;
UK and EU Cookie Law
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronxic Communications (EC Directive) (Amendment) Regulations 2011;
User or you
any third party that accesses the Website and is not either (i) employed by UKSUA Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to UKSUA Limited and accessing the Website in connection with the provision of such services; and
the website that you are currently using, www.uksua.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
a.the singular includes the plural and vice versa;
c.a reference to a person includes firms, companies, government entities, trusts and partnerships;
d.”including” is understood to mean “including without limitation”;
e.reference to any statutory provision includes any modification or amendment of it;
4.For purposes of the applicable Data Protection Laws, UKSUA Limited is the “data controller”. This means that UKSUA Limited determines the purposes for which, and the manner in which, your Data is processed.
5.We may collect the following Data, which includes personal Data, from you:
d.contact Information such as email addresses and telephone numbers;
e.demographic information such as postcode, preferences and interests;
f.IP address (automatically collected);
g.web browser type and version (automatically collected);
6.We collect Data in the following ways:
a.data is given to us by you; and
b.data is collected automatically.
7.UKSUA Limited will collect your Data in a number of ways, for example:
a.when you contact us through the Website, by telephone, post, e-mail or through any other means;
b.when you register with us and set up an account to receive our products/services;
c.when you elect to receive marketing communications from us;
8.To the extent that you access the Website, we will collect your Data automatically, for example:
a.we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
b.we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
9.Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
a.internal record keeping;
10.We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
11.When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
12.We may share your Data with the following groups of people for the following reasons:
a.our employees, agents and/or professional advisors – To find students and graduates a job.;
13.We will use technical and organisational measures to safeguard your Data, for example:
a.access to your account is controlled by a password and a user name that is unique to you.
b.we store your Data on secure servers.
14.We are certified to ISO 27001. This family of standards helps us manage your Data and keep it secure.
15.Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected]
16.If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
18.Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
19.You have the following rights in relation to your Data:
a.Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b.Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
c.Right to erase – the right to request that we delete or remove your Data from our systems.
d.Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
e.Right to data portability – the right to request that we move, copy or transfer your Data.
f.Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
20.To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected]
21.If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
22.It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
25.We may also disclose Data to a prospective purchaser of our business or any part of it.
26.In the above instances, we will take steps with the aim of ensuring your privacy is protected.
28.All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
29.Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling UKSUA Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
30.This Website may place the following Cookies:
Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
31.You can find a list of Cookies that we use in the Cookies Schedule.
32.You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
33.You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
34.It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
35.For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
38.Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
39.This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
IDENTITY & CONTACT DETAILS OF THE CONTROLLER & THE DATA PROTECTION OFFICER
UKSUA LIMITED are committed to protecting and respecting your privacy whilst remaining compliant with The General Data Protection Regulation (EU GDPR) and the Data Protection Act (DPA). In order for us to drive compliance, we have a Personal Information Management System which is compliant with BS 10012:2017 Data Protection.
PURPOSE OF THE PROCESSING AND THE LEGAL BASIS FOR THE PROCESSING
In order for UKSUA LIMITED to fulfil its contractual and customer obligations, there is a requirement to collect specific personally identifiable information relating to our customers. There are a couple of legal bases for the processing of such personally identifiable information; primarily personal information is processed on the basis of consent. We retain evidence of the details of consent which has been provided by our customers in order to process their information. Where consent cannot be obtained for various reasons, we may legally process the information you provide to us because we have a legitimate interest in doing so, e.g. Direct Marketing or on a lawful basis, e.g. for employment requirements.
LEGITIMATE INTERESTS OF UKSUA LIMITED OR THIRD PARTY
UKSUA LIMITED have a legitimate interest in further processing the information which is provided by customers at the point of sale for marketing purposes.
We may also use your information for other specific legitimate purposes such as:
To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have either explicitly consented to or we believe you have a legitimate interest in.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.
We do not sell, rent or lease customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners to help us perform affiliate marketing, statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
If you are an existing customer, we will only contact you by electronic means (e-mail, SMS, Push or Post) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties, such as participating restaurants or Bookatable, to use your data, we (or they) will contact you by electronic means only if you have consented to this or have a legitimate interest.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Information that you provide by filling in forms on www.uksua.com such as;
User name and password – If we collect a user name and password, this is so we can keep your information secure and so that we can have your information to hand each time you visit us.
Name, address and postcode – Without this we won’t know where to send your order or to whom, we also use postcodes to quickly get your full address to save you typing it out and in some cases to identify whether we deliver or offer services in your area. If you have location services enabled on your smart device we may also use this to recommend restaurants / applicable services in within the area you are in.
Email address – We send confirmation of your orders via email and will send you informational messages as well as offers which may interest you.
Telephone numbers – If there are any problems with your order or we need to check anything, we need to be able to contact you quickly.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of your visits to our site and the resources that you access.
App usage data – including location services.
Details of the restaurant you’ve visited when using your tastecard and how you dined – including your savings.
AUTOMATED DECISION MAKING, INCLUDING PROFILING & INFORMATION ABOUT HOW DECISIONS ARE MADE, THE SIGNIFICANCE OF THE CONSEQUENCES
We use location services through both our applications and websites in order for us to tailor our marketing material to your specific behaviour and activities, e.g. the types of restaurants which you regularly visit. We use email monitoring services to monitor the emails which we send to users. In doing this, we obtain information such as but not limited to:
Time of receipt
Time of opening
Device user to open
Location it was opened in
Which parts of the email you interacted with
We use systems that enable us to link your social media accounts to your account if registered with the same email address. This enables us to tailor our promotions and products as best as possible.
Where you have provided us with a mobile number, we may market to you using SMS and Push notification interactions.
Our systems are set up to enable us to collect information on your dining history and spending history inclusive of savings made when using one of tastecards, we link this data to your profile so that we can determine what other deals or informational emails may be of interest to you.
We may collect information about your computer, including where available your IP address, geographic location (if you allow when prompted by your browser), operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns.
Further details may be found on www.tastecard.co.uk/terms-and-conditions